Elliot Kaplan and his experienced crew of two arrived promptly, as scheduled. This is my first experience with a carpet/rug cleaning service. I was pleasantly surprised to see how thoroughly clean these well-used rugs and carpets turned out. I am impressed with Airglide's professionalism, service and pricing. I can confidently recommend them to my friends and family. That is saying a lot coming from a 70 year old Virgo!!
Mr. Kaplan responded quickly to my call (I had had another company scheduled for the day before, and they called me 3X during their appt. "window" to tell me they would be late etc. I fired them). I found Mr. Kaplan on Angie's list, however, and gave me an estimate over the phone, and was here at the time promised. They not only did great work,, going beyond the promised services, but also charged me exactly what he estimated. He and his staff were polite, and worked quickly and efficiently. It was a pleasure doing business with him and his staff.
Eliot's team was puctual and professional. Every aspect of our business dealing was handled well. I left the keys for the team, they came in, did the job. Trustworthy folks. Communication is very important to me and in the area Airglide excels.