Elliot Kaplan and his experienced crew of two arrived promptly, as scheduled. This is my first experience with a carpet/rug cleaning service. I was pleasantly surprised to see how thoroughly clean these well-used rugs and carpets turned out. I am impressed with Airglide's professionalism, service and pricing. I can confidently recommend them to my friends and family. That is saying a lot coming from a 70 year old Virgo!!